John Duncan Client Testimonials

The Federation of Master Builders is pleased to have John Duncan as a Member, and to recognise the Company's achievements as Winners of Regional Award for the Master Builder of the Year Competition two years in succession and, also, as a finalist for the National Award.

Barry Oliver, Federation of Master Builders


After deciding to have considerable additions & renovations to our house, we were struck with the fear of choosing a 'cowboy builder' to carry it out. Thank goodness we found Duncan!

From the very start, Duncan was approachable, knowledgeable and efficient. He answered all of our questions, helped us through the whole process and was more than happy to fit in around our busy schedule of work and children.

In retrospect, moving out of the house whilst the work was carried out would have been the sensible option; however the lads on-site made sure that we weren't too inconvenienced and even looked after our dogs during the day!

The Project Manager on the job worked with us at all stages and made sure that everything was of a high quality, met our expectations and was finished on schedule. The end result is fantastic and we would not hesitate in recommending Duncan to anyone.

Simon Walder


We confirm that John Duncan have carried out various works for us over a number of years. The work has always been carried out to the highest standard.

John Porthouse


Thank you for your outstanding work.

When I first came up with the concept of the Jaiho restaurant, I always knew I wanted a contemporary look and feel to the place, but was unsure if anyone would be able to help me create the look I was after. Then I was introduced to Duncan from John Duncan, who, from beginning to end, was able to give a clear structure and design message for the restaurant, and to ensure the finished design would be the look I was hoping to achieve.

Duncan was able to provide detailed planned drawings and visual aids to allow me to see what the end result was going to look like. Although I changed the the final design a couple of times along the way, Duncan proved to be patient with me and ultimately produced the result I wanted.

I would like to thank John Duncan for turning my dreams into a reality and creating an environment for both myself and my customers to enjoy.

Khamal Hussain


With reference to John Duncan, I can confirm I found all building work to be carried out to an excellent standard. The workforce were very punctual and willing. The project was completed within the time stated, therefore I would be happy to recommend John Duncan.

C. Hartley


Dear Duncan,
I would just like to thank yourself and your staff for the help and support given during the building work on our home. Your staff demonstrated a high standard of professionalism in the work that was undertaken. I would recommend your company to anyone who is about to undertake building work.

G. Hilkinson


I've recently had a loft conversion completed by John Duncan. From meeting Duncan for an estimate along with 5 other companies I was most pleased with John Duncans professionalism and expertise. We decided to go ahead with the work which was estimated to take 10 weeks from start to completion. I was delighted with the way it was done from the outside scaffolding through the roof until week 9 when the internal work was started i.e. the staircase. I couldn't believe the very little mess which was my main worry as I thought the rest of the house would be upside down. I can now report the tradesman were of a very high standard and always tidying as they went which meant I had very little disruption within the rest of the house. The work went very smoothly, it was completed by 10 weeks to a very high standard and also within budget.

After paying the final payment there was some small snagging to be done and I would just like to say the tradesmen came back and completed those jobs as promised.

I would have no hesitation on recommending John Duncan as they were very efficient, polite and professional.

Mr and Mrs Bullock


I have recently been informed by the Federation of Master Builders that your company has been nominated for Master Builder of the Year Award, following your success as the Regional Winner at the Stadium of Light.

I am delighted that a local business has been recognised at this level. I understand that the owner, of whose house you renovated, Mr Robson, is very impressed by the standard of work and the colour concepts and designs that you created.

David Millaband, MP for South Shields


Many thanks to J.Duncan who refurbished a garage and utility basement area to give us a luxurious living space. A superb project from design to final interior decor, carried out by a totally dedicated team of craftsmen, which went on to win the F.M.B. Regional Builder of the Year Project under £100,000.

Mr and Mrs 'H', Gateshead


We would like to take this opportunity to thank John Duncan and his highly skilled team for the outstanding dedication and quality of workmanship given to us in our time of need.

After our first appointment with Duncan we were totally put at ease and felt 100% confident in what would be created at the end of this large refurbishment. He even went as far as dealing with our local council on our behalf.

Thanks to John Duncan and his dedicated team, it is a great pleasure relaxing in our new surroundings. John Duncan certainly turned our dreams into reality and is an outstanding credit to the Building Industry. We look forward to having more work undertaken by you in the near future.

Teress & Anthony Liddle


For the fourth time now John Duncan are carrying out substantial remodelling work for us in our home whilst we are abroad. This requires a company whose work team are completely trustworthy.

We have been constantly impressed by the high standards delivered time and time again by the company's dedicated workforce, all of whom take a personal pride in the end product and customer satisfaction.

The company's principals demonstrate an enormous wealth of experience at the specification stage and provide expert advice and guidance which gives that special flair to the extraordinary service that John Duncan delivers.

Tony & Pat McGrath


May I take this opportunity to thank you and your team for the excellent job you carried out at our house. I particularly liked how I did not need to get involved with our local council at all as you completed all of the negotiations on our behalf. Your workers were extremely clean and tidy and very reliable and completed a first class job.

Charles Shipley


Right from the start, after agreeing a ball park figure, we were very much put at ease and impressed at the manner in which Duncan talked through the detail of the job we wanted doing. We were similarly put at ease when the team of lads arrived and started work, particularly by the manner in which they organised the job and materials.

The lads worked long, hard hours paying attention to details and always consulted when there was a decision to be made affecting the look of the job. We were given consistently clear information when it was available, and further information was always supplied when it was needed. Throughout the job the lads always respected the rest of our house.

They used the facilities but did not dirty the house, and when internal jobs were carried out they always cleaned up after themselves. Security was never an issue; the house was safe throughout the job. As the job proceeded, the dedication to detail and quality showed as the new roof and extension took shape. This was noticed by many of the neighbours who enjoyed watching the job progress.

It was a great feeling having the confidence of knowing an impressive job was being made of turning our house into more of a home; a solid job that still gives us great pleasure as it has turned our ideas into a reality.

Mr & Mrs Wright, Monkseaton


Work has just been completed on our loft conversion by John Duncan. We are very pleased with the result and the overall experience. Obviously due to the nature of the work, there was a slight knock on effect with the rest of the house. This was kept to a minimum and any mess was cleaned up there and then. Any issues that came about were resolved very quickly by the helpful and approachable project management team.

The team have also kept in touch once the work had finished - an after sales service which is very rare these days. We would have no hesitation in recommending the company to our friends and family.

Davy and Paula.


Thanks for a job well done, a professional attitude from first survey to completion by all concerned. A special thanks to Alan, Rob and Ricky for staying late to finish repairing my wall. You run a well organised business with good guys who know their job well.

I would have no hesitation having your company back again for future jobs or giving a recommendation to friends.

M. Green


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